What if I want to donate my books?
You can (and thank you)! If you want to donate them to a place you already know and love, just put their address in the shipping spot. If you want for US to donate them, drop us an email at [email protected] and let us know - we can make it happen for you from our never-ending queue of requests.
Last updated: January 16, 2022 13:32
Why am I not getting Puberty, Pick Your Path yet?
We’ve won a grant to build out the book into an interactive, free web-based resource for young people, which is GREAT news for everyone but has made the entire process take a lot longer (since everything we made for the book now had to be considered in regard to the interactive resource as well). You will still get a book! But, it’s going to take longer - probably about 6 months longer, Rather than hold up the rest of the books, we decided to ship you the rest of the order and follow up with PPYP in the late spring or early summer.
Last updated: January 10, 2022 19:07
What if I want to add on other Flamingo Rampant books?
You can buy those at our website, no worries, or order them from your local bookstore.
Last updated: January 10, 2022 19:08
When EXACTLY will my books ship?
If COVID doesn’t ruin anything else, during the month of February. We have over 1000 orders, so it’s going to take a few weeks. If you’re moving on March 1, use your new address or consider having them sent to a friend, maybe.
Last updated: January 10, 2022 19:11
Current Estimated Shipping Date: February 2022
Last Updated At: 01/10/22What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.